Privacy Policy

1. Introduction

Baba Kailashnath Stone Crusher ("we", "our", or "us") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a quote, contact us, or purchase products from our production units.

2. Information We Collect

We collect only the information necessary for business communication, order fulfillment, billing, and legal compliance.

• Name and contact number submitted via Contact Us form
• Information shared through WhatsApp quote requests
• Business name and billing details for challan and invoice generation
• GST details required for tax-compliant transactions
• Basic website usage data such as IP address and browser type

3. WhatsApp “Get Quote” Communication

Our website includes a “Get Quote” button that connects users directly to us via the WhatsApp API. When you initiate contact through WhatsApp, your phone number and message content are processed by WhatsApp under its own privacy policy.

We use this communication strictly for responding to inquiries, sharing pricing information, confirming orders, and coordinating deliveries. We do not use WhatsApp communication data for unrelated marketing or third-party advertising.

4. How We Use Your Information

• Respond to inquiries and quotation requests
• Provide product pricing, availability, and dispatch updates
• Generate Delivery Challan and Tax Invoice using our billing software
• Maintain accounting and transaction records
• Coordinate logistics and delivery schedules
• Comply with Indian tax and commercial regulations

5. Billing, Challan & Invoice Records

When customers purchase materials from us, we collect necessary business and billing information to generate:

• Delivery Challan
• Tax Invoice
• GST-compliant billing documents

These records are generated through our internal billing software and are securely maintained for accounting, auditing, and statutory compliance purposes as required under Indian law.

6. Data Sharing

We do not sell, trade, or rent customer information. Limited information may be shared with:

• Transport partners for delivery coordination
• Accountants or auditors for statutory compliance
• Government authorities when legally required

7. Data Retention

Billing and transaction records are retained as required under applicable tax and commercial regulations. Inquiry information may be retained for business follow-up purposes.

8. Data Security

We implement reasonable technical and organizational safeguards to protect customer data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no digital system can guarantee absolute security.

9. Cookies

Our website may use basic cookies to enhance functionality and improve user experience. You may disable cookies through your browser settings if preferred.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or regulatory changes. Updated versions will be posted on this page with a revised date.

11. Contact Us

For any questions regarding this Privacy Policy, please contact: